 Free UPS Ground Shipping On Orders Over $49.99 We offer FREE UPS GROUND SHIPPING on orders of $50 or more. To qualify, your order must ship to an address in the Lower 48 United States via Ground UPS and the total must be over $49.99. Please note that UPS ground will NOT ship to P.O. Boxes. No other shipping options or destinations qualify for free shipping. Ground shipping time is estimated at between 3-5 busines days. Orders requesting ground shipping will ship within 2 business days. Please add this to your total estimated delivery time. Faster shipping options are available by emailing dogfenceplus@comcast.net. Resident of Alaska, Hawaii, Foreign Countries, and those using a PO or APO address, your shipping options will be UPS Next Day Air, UPS Second Day Air, or USPS Priority Mail. Please email us at dogfenceplus@comcast.net for a shipping quote. Your acceptance of these charges is required before your order can be processed. Orders outside of the United States are limited. Please contact us prior to placing your overseas order. Any duties, taxes, and other fees associated with an overseas order will be your responsibility. After your order is shipped, we will email your tracking number if available. 30 Day Money Back Guarantee For your peace of mind,Dog Fence Plus has an unconditional 30 day money back guarantee. If you are unsatisfied with your product for any reason, you may return it within 30 days from delivery for a refund or exchange (PetSafe Products 30 Day Money Back Guarantee does not apply see note below on PetSafe). Shipping and handling charges are non-refundable and will be deducted from your refund. If an item with free shipping is returned, the amount refunded will be the purchase price less our cost to ship the item to you. Return shipping is the responsibility of the buyer. Your returned item must be in its original packaging and in LIKE NEW condition. YOU MUST contact us for return authorization prior to shipping the item back. (A 20 percent re-stocking fee will be charged on all return orders.) Payment We accept Visa, MasterCard, American Express, and Discover through PayPal. We also accept Money Orders or Cashiers Checks. Payment should be made within 7 days of purchase. Your item will be shipped upon receipt of payment. Customer Service Your satisfaction is important to us. We will work hard for your business and will be available after the sale to help you with any questions that you may have. Please let us know if there is anything we can do to make your purchase and use of the product more pleasant. PetSafe Limited Lifetime Warranty All products that we sell are brand new from the manufacturer, unless otherwise noted. All PetSafe products come with a full lifetime warranty on parts and a one year warranty on labor. If a warranty issue should arise, please call PetSafe customer service at (800) 732- 2677 for prompt assistance. PetSafe Products are covered by the manufacturer and 30 Day Money back guarantee does not apply. |